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Refund and Returns Policy

1. General Policy

At learnandread we strive to provide high‑quality digital and physical products. If you are not completely satisfied with your purchase, you may request a refund or return in accordance with the conditions set out below.

2. Eligibility for Refunds

2.1 Digital Products

  • Refunds are available only if the download link has not been accessed or the product has not been used.
  • Requests must be submitted within 14 days of the purchase date.

2.2 Physical Products

  • Items must be returned in their original, unopened condition.
  • Returns are accepted within 30 days of delivery.
  • A receipt or order confirmation must accompany the return.

3. How to Request a Refund or Return

To initiate a refund or return, please contact us using the information below. Include your order number, the product name, and the reason for the request.

  • Email: [email protected]
  • Phone: +1 (629) 471-6323
  • Mailing Address: 7589 South 17th Lane, Nashville, Tennessee 37242, United States

We will acknowledge your request within two business days and provide further instructions.

4. Refund Processing

Approved refunds will be issued to the original payment method within 7‑10 business days after we receive the returned item (if applicable) or confirm eligibility for a digital product refund.

5. Non‑Refundable Items

  • Gift cards or promotional codes.
  • Products purchased during a clearance sale, unless required by law.
  • Any item that has been damaged, altered, or used beyond the conditions described in this policy.

6. User Responsibilities

Customers are responsible for:

  • Providing accurate contact and order information.
  • Packaging returned physical items securely to prevent damage during transit.
  • Paying any applicable return shipping costs unless the return is due to an error on our part.

7. Legal Disclaimer

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. learnandread reserves the right to modify this policy at any time; changes will be posted on this page and become effective immediately upon publication.

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